When it comes to owning a laundromat, you must be prepared for slip and fall accidents because, it’s possible that you will a liability incident sooner, rather than later.
The big question is how should you handle liability incidents?
In this article we will offer you steps for handling liability incidents immediately after they occur.
Step 1 – Take A Written Statement
The first thing to do immediately after a slip and fall incident at your laundromat is to take a statement.
You should interview the person who slipped and fell in your laundromat, along with any other witnesses who watched the accident occur.
Step #2 – Ask the Right Questions
Once you take a statement, you should focus on sticking to the facts and asking the following questions including:
- When did the accident happen?
- How did the incident occur?
While asking for the facts, it’s important to focus on collecting information so that can present that information in court (if needed), or the insurance company.
Step #3 – What Conditions Were Involved?
During the process of taking statements, and learning more about what caused the accident, you should also learn more about what conditions may have been involved that caused the accident.
For example: If it was a snowy day, you will want to document those physical conditions because it may be that the weather was directly responsible for the victim slipping and falling in your laundromat.
Step #4 – Offer as Much Help as Possible
Last of all, but most important, always remember to offer as much help as possible to the victim, especially if they need to be taken to the hospital for observation or treatment.
If the victim is unable to get back up using their own strength after the accident, you should contact emergency medical services immediately.
Wrapping It Up
Slip and fall accidents can be very stressful, especially for the laundromat owner so if one occurs in your place of business, it’s important to be respectful of the victim, stick to the facts, don’t make an admission of guilt, and do everything you can to get them the care that they need.
By Jeremy Raglin, Content Writer